Question 1

Where can I see a breakdown of my team members and costs?

Accepted Answer

You can manage your team contributors and viewers from the team settings.

You’ll be able to add or remove team members at any time. When you remove or downgrade people to viewers, you’ll get credits for your next payment.

Question 2

Can I change plans after I purchase?

Accepted Answer

Sure, go to your team settings, choose plan and billing, and change your plan.

You will only be billed the difference between the plans.

Question 3

How will I be charged?

Accepted Answer

Anima subscriptions renew automatically. Monthly plans are billed every month on the day it was purchased.

Annual plans are billed a year from the purchased date.

Question 4

What forms of payment do you accept?

Accepted Answer

We support payment through credit card and Paypal.

Question 5

Can I cancel my plan at any time?

Accepted Answer

Yes, you can cancel at any time and use your plan’s features until the end of the billing cycle.

Question 6

What is your return policy?

Accepted Answer

Seven days money-back guarantee. No questions asked. Contact support@animaapp.com for refunds.

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